Contact

 For any questions about our

> online store
> products
> orders & tracking information
> returns & exchanges
> defective items

    please fill out this online customer service form.

     

    Most orders ship from our main location at:

    House of Holiday
    90-02 Atlantic Avenue
    Ozone Park, NY 11416
    Phone: (833) ELF HELP (833-353-4357)

    Click Here for Store Hours
     

    Can we help?

    Thank you for visiting our website! Whether you're looking for more information, or you'd like to let us know how we did, you'll find easy ways to contact us right here. We look forward to hearing from you.

    We also hope to see you soon! We open in September, with longer hours every week all the way through the end of January. Browse our store hours to find the best day and time to come and spend the day with us. If you're coming to see Santa and Mrs. Claus, be sure to check out their calendar too.

    Coming from Long Island? We're not very far! See our map below for directions via the Northern State, Southern State, or LIE. And parking couldn't be easier! With 600 parking spots (complete with secret elf security), you won't have to worry about wasting time once you get here. Just find an open space and let the shopping begin!